Draft for review before launch. Not legal advice. Fill in anything in [brackets].
Refund Policy
Last updated [launch date]
The short version: Digital stuff (Wall spots, roasts) is delivered instantly, but if something went wrong, email us within 7 days. If we remove your roast or reject your banner, you get your money back automatically. Merch that arrives damaged, defective or wrong gets replaced or refunded.
Wall spots and roasts
- These are digital and go live the moment payment clears, so they are generally final.
- Paid twice by accident, typed the wrong amount, or have another problem? Email us within 7 days and we will refund it.
- If we remove or decline your roast or Wall name under the rules, we refund it in full, automatically.
Sky banners and Sky Roasts
- Every banner is reviewed before it flies. If we reject it, you get a full refund.
- Changed your mind before your banner starts flying? Email us and we will refund it.
- If the site is down for a meaningful part of your paid time, we will extend your flight or refund the unused part.
Merch
- Every item is printed on demand just for you, so we can’t take returns for change of mind or the wrong size.
- If your item arrives damaged, defective, misprinted or not what you ordered, email us within 30 days of delivery with your order number and a photo, and we will send a replacement or a full refund.
- Package lost in transit? See Shipping.
How refunds work
Refunds go back to the original payment method through Stripe and usually show up within 5–10 business days, depending on your bank. Refunded purchases are removed from the Wall and the goal counter.
Before you file a chargeback
Please email us first at hello@donatemeamillion.com. We will fix it faster than your bank will, and chargeback fees hurt a guy who is already wearing a cardboard crown.